B.E.S.T. Support

The Knology Business B.E.S.T. (Business Enterprise Service Team) program is designed to provide the absolute highest level of support to all Knology Business customers who have chosen our premium level products and services. The B.E.S.T. program delivers continuity and clarity during the support call, as well as a complete resolution of customer support questions by B.E.S.T. experts.

For B.E.S.T. customers who need support with their premium Knology Business products, including:

  • Fiber Data Products
  • Fiber Voice Products (T1, PRI)
  • Matrix Products (MOCM (Matrix over Cable Modem) & Fiber)
  • Special Circuits, iPLEX (SIP Trunks)
  • Plexus Gateway & VLAN products

Please call the B.E.S.T. support number for your area listed here:

Augusta Area: 706-922-8647 Montgomery/Prattville Area: 334-356-8647
Charleston Area: 843-225-8647 Panama City Area: 850-248-8647
Columbus Area: 706-221-8647 Pinellas County Area: 727-239-0165
Greater Valley Area: 706-634-8647 Rapid City/Hills Area: 800-470-0526
Huntsville/Madison Area: 256-489-3900 Sioux Falls/Falls Area: 800-470-0526
Knoxville Area: 865-357-8647